Client Success Regional Manager
Company: JPMorganChase
Location: Tempe
Posted on: April 1, 2026
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Job Description:
Description Join us at Chase, where your leadership can make a
difference! As a Client Success Regional Manager, you will have the
opportunity to lead a dynamic team, drive innovation, and transform
the client experience. This role is your chance to shape the future
of commercial banking and be the reason our clients choose to stay
with us. Embrace the challenge and be part of a diverse and
inclusive team that values growth and community impact. Your
journey to success starts here! As a Client Success Regional
Manager in the Commercial Bank, you will lead a team of Client
Service Managers dedicated to providing best-in-class service to
our clients. You will play a crucial role in managing
relationships, driving change, and enhancing the client experience.
We value a culture of trust, transparency, and integrity, and we
are committed to your professional growth and development. Join us
in making a positive impact on our clients and the wider community.
Job Responsibilities Anticipate and manage work volumes, adhering
to established policies and deadlines Collaborate with stakeholders
to effectively resolve client issues / escalations Analyze and
interpret client data to identify trends and develop department
strategy Drive change initiatives, business strategy and technology
enhancements programs Manage in dynamic, high-pressure environments
and contribute to business resiliency planning Attract, develop and
retain top talent. Coach and engage – to drive performance Evaluate
team and individual performance to achieve business objectives.
Nurture diverse and inclusive work culture Build and maintain a
culture of trust, transparency and integrity Identify opportunities
for use of digital tools to offer self-service solutions with a
high degree of success Solicit feedback on product and service
offerings in an effort to continuously adapt to the ever-changing
commercial banking landscape Ensure teams proactively consult with
clients using regular client relationship reviews, educating them
on self-service tools and influencing adoption Required
Qualifications, Skills and Capabilities Comprehensive knowledge of
Treasury Services and/or Custom Card products Data Analytics &
Change Management experience – including presenting finding Ability
to influence others without direct supervision Ability to provide
quantifiable management reporting & present findings Project
Management & Execution Excellent verbal, written, interpersonal,
presentation, negotiating and organizational skills Strategic
thinking with the ability to adapt to change Demonstrated team
building skills and ability to work in a team environment 6 years
of client facing work experience Delivering Coaching and
Feedback/People Management Ability to motivate cross-functional
teams and interact with all levels of the organization including
senior management, sales, IT, operations and product management,
banking, implementation, service, KYC, liquidity, merchant, card,
credit, legal, compliance, etc. Preferred Qualifications, skills
and capabilities Previous Team Management Experience Bachelor of
Science or Business Administration Degree and/or 6 years equivalent
work experience Google G suites / Microsoft Office adept Joining
our diverse and innovative global organization will provide you
with endless opportunities for career and personal growth. Become a
part of our many Business Resource Groups, employees who come
together on topics such as ethnicity, gender, age, accessibility,
special interests and more Help the community through expansive
volunteer opportunities Join one of our focus groups aimed at
Innovation and Transformation, creating the future experience for
our clients and employees Final Job Grade and officer title will be
determined at time of offer and may differ from this posting. Some
travel required (20%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration
sponsorship.
Keywords: JPMorganChase, Goodyear , Client Success Regional Manager, Accounting, Auditing , Tempe, Arizona
