Medical Records Specialist/Receptionist
Company: Valor Healthcare, Inc.
Location: Phoenix
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Valor Healthcare is
a veteran- and physician-led provider of healthcare services for
deserving, resilient patriots – including those who serve or have
served in the military as well as those who devote their careers to
government service. We aim to deliver high-quality care in a way
that upholds the health of our nation’s greatest asset: its people.
Valor works hard to earn the trust of those who have faith in us to
care for them with respect and through methods that lead to
superior clinical outcomes. This contract will provide occupational
medicine health services and electronic health records management
for sworn staff from both the City of Phoenix (City) Fire and
Police Departments as well as public safety personnel assigned to
other jurisdictions throughout the region who have contracted with
Phoenix Fire Department Health and Wellness Center (PFDHWC) for
these services. Incumbents encouraged to apply! Valor is different
because of our people. Our leadership team is comprised of
veterans, clinicians, and business leaders dedicated to providing
exceptional care and world-class patient experience. Many of our
colleagues have patriots in their families or are patriots
themselves, building a company culture and commitment to customer
service that is second to none. Location: 50 S. 12th St., Phoenix,
AZ 85034. PFDHWC Clinic hours: 7:30 a.m. to 12:00 p.m. and 12:30
p.m. to 4:00 p.m. Monday through Friday, with a 30-minute lunch
period. Responsibilities: Acts as receptionist to include greeting
and directing visitors/patients, answering incoming calls, which
include screening calls, taking messages and providing information
to patients, providers, as well as external customers. Provides
clerical support to include, composing correspondence, making
copies, sending faxes, answering incoming calls, etc. Performs
check-in processes, including but not limited to, performing data
entry activities, providing patients with appropriate information
and documentation needed for appointments. Collects patient Health
Review Form, verifies demographics and uploads into electronic
medical record. Prepares medical charts (electronic and paper) for
upcoming physical exam. Responsible for fulfilling all medical
records requests following Health Insurance Portability and
Accountability Act of 1996 (HIPAA) guidelines. Creates new patient
electronic records and maintains all medical records, including
organization of the chart (paper and electronic), maintenance, and
condition. Files and/or scans all patient documents into
corresponding medical charts and/or electronic records. Routinely
checks fax machine and distributes accordingly. Pull charts and
prepare paper charts as needed for upcoming appointments. Ensures
electronic records from 2007 to current are printed as needed from
various platforms if records have not been uploaded into current
Electronic Medical Record. Ensure required Worker’s Compensation
forms for claim filing are completed at check-in. Requirements:
Minimum Qualifications: Five years of experience working in a
medical office or working performing patient intake for a medical
facility. Must be able to use various personal computer software
programs including, but not limited to, Outlook, electronic medical
records system, and Microsoft Suite. Must be detail oriented and
able to multitask with excellent customer skills, verbal and
written. Capable of working under stressful conditions and meeting
deadlines. Ability to prioritize and handle a variety of tasks
simultaneously, with frequent interruptions. Preferred
Qualifications: Previous experience working in an Occupational
Health Clinic treating first responders. This job is CONTINGENT
upon contract award, client approval, completion of a favorable
background investigation, and the ability to obtain and maintain a
Public Trust / High Risk clearance. Final compensation will be
based on relevant factors including work experience, skills,
certifications, and internal equity. Qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability, or protected veteran status.
Keywords: Valor Healthcare, Inc., Goodyear , Medical Records Specialist/Receptionist, Administration, Clerical , Phoenix, Arizona
