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Program/Project Management Lead

Company: USAA
Location: Goodyear
Posted on: August 27, 2020

Job Description:

Purpose of Job

The candidate selected for this position will be part of the Information Sharing team and Operations in the Enterprise. The candidate will be responsible to establish operations support for Information Sharing PSL and all the other EIRS policy service lines and implement best practices to ensure adherence to USAAs regulatory and Operational requirements.

Engages in the planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets. Develops an expert understanding of how project activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders and project/program teams to ensure objectives are met.

Job Requirements

About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (https://www.youtube.com/watch?v=lcGKT_Nxdgc) (17 seconds) USAA Careers World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

Tasks:

* Drives implementation of multiple, highly complex project/program initiatives typically requiring confidentiality and enterprise-level visibility to achieve strategic business goals and operational objectives. * Works closely with cross-functional teams and resources to achieve program and project milestones within established timeframes. * Manages risk by using established project management processes to address execution challenges associated with quality, schedule and costs. * Plans, directs, and coordinates activities for highly complex programs and projects to accomplish goals and objectives within a specified timeframe and budget. * Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators. * Communicates with project stakeholders and executive/senior management and provides insight on issues through root cause analyses. * Facilitates collaboration on creative alternatives to project challenges with subject matter experts. * Removes obstacles and impediments to ensure business and operational objectives are met. * Drives adoption and challenges standards. Leads subject matter experts. * Manages ambiguity and consistently seeks to drive clarity amongst project stakeholders.

Minimum Education:

* Bachelor's Degree * 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience:

* 8 or more years of relevant experience in project or program management. * Expert knowledge of project management tools and methodologies.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Qualifications

* Program/Project management experience; Strong knowledge of Agile framework * Experience leveraging Human Centered Design (HCD) approaches to understand end user experiences, identify pain points/gaps, and develop technology solutions to solve gaps * Significant experience collaborating and communicating (written & verbal) with business partners and executive stakeholders, with demonstrated ability to influence high-impact decisions. * Working knowledge of Data Management & Governance policies, standards, processes, procedures & technologies * Experience with Regulatory Action Plans. * Familiarity with Enterprise BCC processes. * Experience with communication and change management

Relocation assistance is not available for this position.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Must complete 12 months in current position (from date of hire or date of placement) or must have managers approval prior to posting.

Last day to apply to the opening is 8/24/20 by 11:59 pm CST time.

Keywords: USAA, Goodyear , Program/Project Management Lead, Executive , Goodyear, Arizona

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