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Manager Quality and CIP

Company: KPS Global, LLC
Location: Goodyear
Posted on: August 15, 2019

Job Description:

KPS Global (KPSG) is the North American industry leader in the manufacture, production, and installation of Walk-in Coolers and Freezers. KPSG's end-product serves many channels within the retail food market as well as industrial applications. KPSG is based in Fort Worth, Texas with Engineering activities centralized in the Fort Worth facility (along with Finance, Human Resources, Customer Operations, Sales, and Installation Services), supporting product manufacturing in three locations: Fort Worth; Piney Flats, TN; and Goodyear, AZ.

KPS Global values its outstanding people who are deeply committed to providing innovative, high-quality service to clients from coast-to-coast. As a member of the KPS team, you'll be part of an exciting and modern company culture where you will enjoy professional flexibility and benefit from an environment where creativity, innovation, and hard work are rewarded.

KPS Global is looking for a Quality Manager, to join the Corporate Quality Group.

The Quality Manager is responsible for managing product quality and subsequent production processes in support of ongoing manufacturing. The primary objective is to validate defined procedures are being followed (through daily involvement with the Operations team at all levels), provide Operations with details when shortcomings are noted (qualitative and quantitative), provide direction to the Quality team with the overall objective to reduce quality costs both internal and external. This role supports the internal value stream from order definition through shipment and field installation. Duties include the oversight for the Ft. Worth facility primarily, but will involve routine communication with other KPSG facilities (as well as acquired Custom Cooler facilities). Key success factors include: improvements in first pass yield, reduction in rework costs (internal and external), ability to define and transfer key product quality attributes into operator training documents / tools, all in support of driving solid sustainable root cause and corrective actions and realizing a uniform quality system across all KPSG facilities.Required Skills

  • Maintain an effective material review, disposition, and non-conformance system across all facilities, feeding root cause and corrective action efforts driving accountability and ownership.

  • Enforce the quality assurance program in conformance with customer requirements, engineering specifications, and defined work instructions for overall quality program advancement.

  • Provide guidance to the Quality team, working with staff from Operations, Supply Chain and Engineering (all functions) to improve consistency of outbound product and customer satisfaction by measuring, monitoring, and improving internal processes.

  • Provide leadership and direction to the Quality team and coordinate communication and training on quality requirements routinely. Work hand in hand with Operations to assure Management, Supervision, Leads, and individual operators understand key quality factors (accomplished through a host of methods).

  • Utilize "best in class" techniques such as 8D and Six Sigma tools to complete effective and sustainable problem resolutions and drive outcomes into existing work instructions and training materials.

  • Work with Supply Chain to improve upon and "bring to life" a Supplier Scorecard system on key suppliers - targeting improved communications, defect resolution, and non-quality metrics such as on-time performance.

  • Overseeing an effective internal audit and yield program of the internal quality processes to ensure compliance with procedures and ISO requirements and provide proactive issue tracking, trending, and improvement

  • Support new product development initiatives, participants in routine R&D and NPD meetings, develop appropriate quality oversight plans in support of.

  • Represent the company in various customer visits (internal or at customers premises) to support customer issues with solid issue understanding, process shortcomings, and corrective action input.

  • Own the Quality System, transform and develop the current system through communication and agreement with appropriate stakeholders across all KPSG's operating facilities.

  • Operate and support continuous improvement initiatives, owned by the Quality team or assigned functions.

    Required Experience

    • Bachelor's degree in Engineering or similar field

    • 5 - 8 years of related experience in manufacturing or quality

    • Knowledge of and practical use of root cause and corrective action systems, i.e., Six Sigma, 8D, and Toyota Production system methodologies

    • Ability to understand the financial cost of quality and the ability to develop and evaluate business plans accordingly

    • Ability to be persuasive, energetic, enthusiastic, and a change agent - with proven communication and "working" skills

    • Experience in make to order, custom, mass-production - often short and compressed lead-times, dynamic environment.

    • Excellent oral and written communication skills

    • Solid analytical skills and proficiency with Excel, PowerPoint

    • Six Sigma Black Belt certified desirable

      Job Location

      Goodyear, US-AZ

Keywords: KPS Global, LLC, Goodyear , Manager Quality and CIP, Executive , Goodyear, Arizona

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