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Analytic Manager 5 - Small Business Lending

Company: Wells Fargo Bank
Location: Goodyear
Posted on: November 5, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.Key Responsibilities:

  • Direct multiple teams supporting SBLO to deliver production reporting (e.g. operations scorecards and dashboards, control and regulatory reporting, monthly business reviews), process and performance analysis, strategy development and workforce management and planning.
  • Take action to execute on initiatives that improve the ability to describe, diagnose, and predict business challenges and opportunities with focus on prescribing appropriate action.
  • Build and maintain strong relationships with Operations senior business leaders and functional managers as well as with partner organizations outside Operations, including Technology (EIT/DMI), Risk Management, Finance, Product and Compliance.
  • Effectively lead and manage through change leveraging strong influencing skills and vision.
  • Guide planning and design of analytical frameworks and capabilities to enhance efficiency and effectiveness of business intelligence solutions.
  • Deliver valuable business insights through planned and executed reporting and analytics solutions with the right level of detail, effective presentation and efficient operation.
  • Collaborate with Operations and Technology teams to evaluate and prioritize development of business intelligence tools, data sources and processes and reporting solutions.
  • Drive culture of continuous improvement both within the team and with the customer.
  • Focus on innovation - looks for ways to improve the way we do business and challenge the status quo.
  • Take initiative / ownership - demonstrate a high level of ownership proactively driving results and following through on commitments.
  • Focus on the customer - continuously look for ways to improve the internal/external customer experience.As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

      Required Qualifications
      • 8+ years of experience in analytics, modeling, or a combination of both
      • 6+ years of management experience; or 6+ years of leadership experience in an advanced quantitative analytics function



        Other Desired Qualifications
        • Possess strong oral and written communication skills with the ability to translate complex analysis and insights into relevant business discussions with diverse groups of leaders and business partners
        • Strong technical skills across portfolio/credit risk management and operational analytics with experience in supporting call center operations, contact channel (dialer, IVR), workflow, workforce management, delinquency and loss forecasting
        • Knowledge and understanding of analytical methods used to: develop interactive dashboards and scorecards
        • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
        • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
        • Ability to negotiate, influence, and collaborate to build successful relationships
        • Project management experience
        • 2+ years of experience in Consumer/Commercial finance, workflow driven operations, including leading and managing projects and project teams
        • 8+ years of experience with SAS or SQL, or other data management, reporting and query tools
        • A BS/BA degree or higher

          Job Expectations
          • Ability to travel up to 10% of the time

            Street Address
            AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ


            Disclaimer

            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Goodyear , Analytic Manager 5 - Small Business Lending, Executive , Goodyear, Arizona

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