Hospital Chief Strategy Officer - Abrazo West Campus, Goodyear, Arizona
Company: National Medical Association
Location: Goodyear
Posted on: May 14, 2022
Job Description:
POSITION SUMMARY: The Chief Strategy Officer will be responsible
for oversight of the business and strategic planning and marketing
integrity of Abrazo West Campus. He/she will have responsibility
for advancing the Hospital and its affiliated facilities--------
short- and long-term business growth plans and the development and
implementation of hospital business strategy and market position.
Serving as chief strategy spokesperson for the hospital, the Chief
Strategy officer oversees the strategic and business planning
functions for the facility. Key responsibilities include the
following: Leads the development and implementation of facility
business strategy
- Develops and implements strategy which leads to improvement in
market share consistent with Tenet Healthcare--------s mission and
core values.
- Demonstrated ability of using data to analyze market dynamics,
trends, and competitive landscape to formulate key insights for
strategic decisions. Implements strategies to meet market demand in
key service lines.
- Assesses market development strategy and industry trends as
appropriate, leading to the generation of innovative ideas to
improve current business plan and achieve desired results.
- Demonstrates exceptional financial management and analytical
skills while leading the annual business planning process and
preparing forecasts.
- Effectively advises CEO in the development and execution of
short- and long-term strategies.
- Establishes and influences others to achieve goals, targets and
metrics consistent with strategic and operational objectives.
- Demonstrates excellent formal presentation and interpersonal
communication skills that result in understanding of, and
commitment to, strategic initiatives.
- Leads senior executive team in advancing the facility--------s
short- and long-term strategic plans. Aids in Service Line
Development
- Identifies, evaluates, and gains consensus for development of
new or expansion of current inpatient and/or outpatient services
and programs based on lack of current supply, quality, growth
and/or service in the market.
- Employs experienced project management skillset in launching
new service lines, programs, and facilities
- Demonstrated experience collaborating with hospital/department
operational and clinical leaders to develop strategic service lines
ensuring physician engagement to achieve desired results in
quality, service, operations and financial metrics.
- Understands all operational components necessary to implement a
new or expand a current service line, including but not limited to
capital, equipment, people, education, quality metrics and
costs.
- Monitors, understands and assesses service line performance by
key performance indicators (volume, outcomes, market shares,
etc.).
- Gathers competitive intelligence from the community on service
line opportunities.
- Leads discussions with physicians, community-based facilities,
local payers, providers and employers to gain information related
to collaboration and support for strategic initiatives and service
line development/enhancement to meet the needs of the community
served.
- Work in collaboration with other Tenet and Tenet JV facilities
(hospitals and USPI locations) to develop network opportunities and
service line enhancements. Effectively manages the Provider
Outreach Program and works to meet community need through
recruitment of physicians
- Builds targeted performance objectives for Provider Outreach
team which identifies opportunities for greater collaboration to
achieve common goals of better serving our shared patients.
- Supports Provider Outreach Program priorities, identifies
outreach partners across the care continuum, and develops
strategies and metrics while monitoring progress to plan (E.g.,
physician manpower plan, progress toward service line goals and PRM
activity including reach and frequency).
- Ensures community, physician and longitudinal care partners,
awareness of new initiatives and identification and remediation of
service issues that may impact program development.
- Plans, organizes and directs strategies that develop physician
relationships and physician manpower plans consistent with facility
service line plans and community need.
- Works to fulfill physician recruitment community need in a
manner consistent with service line requirements.
- Fosters strong relationships with physician community and earns
a reputation for effectively listening and leading facility change
efforts that build physician loyalty and enhance the patient
experience. Analyzes data to make fact-based decisions and monitors
variances to understand facility trends
- Calibrates market and service line demand insights with an eye
for operational viability and cohesion. Studies internal and
external data trends to realize opportunities to better serve the
community.
- Identifies and vets new business opportunities based on
research and analysis.
- Monitors internal data to understand the driving forces of
business variables, and then implements corrective action
when/where appropriate.
- Understands and demonstrates competency utilizing all data
available. Leads an effective consumer engagement plan and partners
to ensure improvement in consumer experience
- Executes effective marketing plans that differentiate services
based on quality, service, and/or outcomes and have measurable
positive ROI.
- Leads efforts that provide consumer education around care
options and collectively enhance patient experience.
- Serves on the patient advisory, physician leadership group and
patient satisfaction committees.
- Leads an effective consumer engagement strategy, within
budgeted guidelines, that creates differentiation and awareness in
the facility--------s market. ORGANIZATIONAL LEADERSHIP -
EXPECTATIONS & REQUIREMENTS: As a leader in healthcare, Tenet is
committed to providing the best possible care to every patient,
with a clear focus on quality and service. Strong leadership is
essential to delivering on this commitment, and we believe that the
quality of our leaders can give us a significant long-term
competitive advantage. We want to ensure every current and future
leader in Tenet is successful, and we support that through our
selection and hiring process and by providing coaching and training
to our leaders. In this regard, we have identified core
competencies that will enable a leader to succeed at Tenet, and
have defined them within the following five areas critical to
performance: Tenet CSO Core Leader Competencies Builds Quality
Relationships Builds trust and manages conflict with key
stakeholders to maintain collaborative internal and external
partnerships (e.g. with staff, other departments, regional and
corporate partners, physicians and the community) and engages staff
in driving key decisions and initiatives. Communicates Effectively
Thoughtfully plans messages and uses a variety of methods to match
communication effectively with situation and setting to engage
staff and colleagues (e.g. large group, small group, 1:1).
Influences Behaviors and Outcomes Considered a trusted advisor and
functional expert who builds consensus in a collaborative way;
confronting difficult business decisions in a way that preserves
relationships. Inspires desired behaviors and acts as a coach to
others. Drives Organizational Performance Translates complex
strategies into focused and achievable goals and takes decisive
action when needed (e.g. times of uncertainty, organizational
transitions). Acts as a change leader and creates clarity, energy
and commitment to initiatives by gaining buy-in and removing
barriers. Exercises Critical Judgment Uses a fact-based,
analytical, systems-thinking approach to assessing and designing
solutions by gathering input from various sources and considering
the impact of decisions. Practices due diligence to critically
evaluates alternatives that deliver the highest quality and service
while applying risk management principles to mitigate cost and
maximize revenue potential. Shapes Organizational Strategy Builds
compelling business cases and plans for strategic initiatives,
creating vision, objectives, goals and specific strategies to
achieve outcomes; anticipates and adjusts for obstacles. Develops
and communicates progressive organizational performance strategies
that achieve a competitive advantage (e.g. productivity, quality,
culture, talent, internal/external volume and revenue growth).
Builds High Performing Teams Focuses on developing talent by
regularly providing performance and professional development
feedback, coaching and guidance. Practices workforce planning and
anticipates staffing needs and creates plans to fill key positions
through focused selection methods. Technical Expertise Possesses
the practical and technical functional knowledge and skills to be
effective in their current role. Seeks continuous education,
training and growth within functional role. Business Excellence
Understands the balanced scorecard and drives results to meet or
exceed target in key department metrics. Focuses on streamlining
and improving processes and effectively utilizes labor management
tools to achieve budgeted staffing targets. Drives high quality in
a cost conscious manner, understands key clinical components and
regulatory requirements and inspires a culture of compliance. Tenet
CSO Leader Behaviors Care At the center of caring is empathy.
Leaders connect with others and learn how to individualize care
based on circumstances. Always treating all with respect while
showing personal humility. Serve Servant leadership enables
achievement of higher purpose. Always keeping those we serve at the
center to provide priorities. Success that is shared will create
momentum that engages all colleagues. Share Always connecting
people with the plan and creating positive relationships. Frequent
honest communication creates an inclusive high-performance
environment. Adapt Agility in the face of continuous change defines
leadership. Encouraging risk and experimentation enables people to
be innovate in the face of the evolving marketplace Learn Leaders
are inspired by curiosity and learning, seeking to develop
themselves and others. They reflect on their experience and are
eager to find new sources of knowledge to increase their
effectiveness. Achieve Through prioritization based on our overall
aligned direction, leaders focus resources on things that are most
relevant for the organization and communities served. Focusing on
the future and acting without ambiguity create a climate of
accomplishment. Qualifications: CANDIDATE EXPERIENCE, ATTRIBUTES
AND EDUCATION REQUIREMENTS: Minimum of five years of experience in
Strategic Planning and Healthcare Strategy/Development is required.
Experience developing complex business plans and using data to
drive strategy is a must.
- Knowledge of healthcare organization and administration and of
standards and laws applicable to managing strategy and planning
issues with facility operations.
- Knowledge of healthcare, strategic and financial planning.
- Proven financial management skills, capable of reaching closure
and timely accomplishment of objectives with a focus on P & L.
- Knowledge of principles of interactive planning, participatory
management and influence management.
- Skilled at executing strategy and problem solving; asks the
right questions, follows up and determines the facts, setting
priorities based on business opportunity. Skilled at spotting
trends and developments. Able to direct he development of business
plans and proformas. Professional Attributes
- Strong project management skills and follow-through from vision
to execution, with measurable results to the bottom line.
- An individual highly motivated to work cross-functionally in
order to accomplish goals and effect change. Someone skilled at
uniting various constituencies to work together harmoniously to
achieve high quality patient care.
- One who believes in reaching out to physicians in a unique and
innovative manner. He/she strives to be inclusive with physicians
on key decisions and meets frequently with physicians to ascertain
their needs.
- Excellent at team building and motivating people. Able to
identify the right people to execute strategic opportunities and
motivate people to act whether they are peers, subordinates,
physicians or administrators. Skilled at accomplishing goals
through others.
- Someone who understands the dynamics and politics of a hospital
environment and has the ability to navigate between disparate
entities to successfully unite constituencies toward a common
cause.
- An individual who is a --------pre-emptive communicator--------
and one that strives to proactively address issues before they
become problems.
- Proven ability to provide high quality, cost effective care
through innovation, reputation and positive employee and physician
relations. Personal Attributes
- Excellent interpersonal skills; and a dedicated listener,
comfortable in a variety of settings dealing with diverse
constituencies; a broad thinker. The ability to communicate clearly
and effectively both verbally and in writing.
- An individual of highest personal and professional integrity,
principle and knowledge, earning respect and support when making
difficult decisions and choices. Able to establish immediate
credibility with peers, senior leadership, medical staff, and the
Board.
- A collaborative and operational manager who will give employees
a voice and encourage full participation of all team members.
- A team player, good listener and consensus builder who truly
values the input of others and their contributions, and positively
responds to such input. Education/Certifications An undergraduate
degree in Business, or appropriately relevant field, is required.
An advanced degree in Business, Healthcare Administration, or
Public Health is strongly preferred. Compensation A competitive
compensation program will be tailored to the selected candidate.
Base salary will be supplemented by a performance bonus and
comprehensive, well-rounded benefits program, which includes
relocation assistance. Travel Approximately 25 percent. Tenet
Healthcare complies with federal, state, and/or local laws
regarding mandatory vaccination of its workforce. If you are
offered this position and must be vaccinated under any applicable
law, you will be required to show proof of full vaccination or
obtain an approval of a religious or medical exemption prior to
your start date. If you receive an exemption from the vaccination
requirement, you will be required to submit to regular testing in
accordance with the law. Job: Executive Search Primary Location:
Goodyear, Arizona Facility: Tenet Executive Search Job Type:
Full-time Shift Type: Days Employment practices will not be
influenced or affected by an applicant--------s or
employee--------s race, color, religion, sex (including pregnancy),
national origin, age, disability, genetic information, sexual
orientation, gender identity or expression, veteran status or any
other legally protected status. Tenet will make reasonable
accommodations for qualified individuals with disabilities unless
doing so would result in an undue hardship.
Keywords: National Medical Association, Goodyear , Hospital Chief Strategy Officer - Abrazo West Campus, Goodyear, Arizona, Healthcare , Goodyear, Arizona
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