Pharmacy Care Coordinator

Company: UnitedHealth Group
Location: Goodyear
Posted on: August 7, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing - your life's best work.(sm)

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Please note that due to state restrictions, we are unable to consider candidates who reside in Alabama or North Carolina.

Primary Responsibilities:

Responsible for order creation and resolving rejections, if applicable

Responsible for identifying opportunities -and making outbound calls to patients and prescribers to drive generic/biosimilar conversion opportunities

Responsible for appropriate communication and the ability to take directions from the Pharmacist on duty

Responsible for assisting patients with copay card assistance enrollment

Responsible for transferring patients to pharmacist on duty to answer any clinical related questions

Consult with patients and coordinate delivery of specialty drugs, as needed

Applies knowledge/skills to a range of moderately complex activities

Proactively identifies solutions to non-standard requests

Works with team to solve complex problems

Plans, prioritizes, organizes, and completes work to meet established objectives

May coordinate work of other team members

What are the reasons to consider working for UnitedHealth Group? - - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. -Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: - http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED or 5+ years of pharmacy experience in lieu of a Diploma/GED

2+ years of customer service experience

Intermediate-level or higher proficiency with Microsoft Office Suite - (Excel, Word, Teams, etc.)

Ability to work flexible hours between the hours of 7:00 AM - 5:00 PM Arizona standard time, Monday - Friday. (All U.S. time zones may be considered for this opportunity but this team operates in Arizona business hours and candidate must be open to working a schedule during these hours)

Preferred Qualifications:

Experience in pharmacy, medical office, or healthcare

Soft Skills:

Work in a small team setting with effective communication

Adapt to a changing work environment, including -prioritizing -multiple projects at once

Provide excellent customer service to patients and providers via telephone

Interact with other teams to ensure quick and seamless patient care, as needed

Advise and support the patient with their medication and financial assistance needs

Enter notes into appropriate pharmacy system or other systems to document interactions

Respond professionally and appropriately handle difficult situations and ensure the patient experience is exceptional

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum . -Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do -your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 to $26.88. The salary range for Connecticut / Nevada residents is $16.83 -to $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: UnitedHealth Group, Goodyear , Pharmacy Care Coordinator, Healthcare , Goodyear, Arizona