Pharmacy Care Coordinator
Company: UnitedHealth Group
Location: Goodyear
Posted on: August 7, 2022
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Job Description:
Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration and opportunity and this is
what you get. Leading edge technology in an industry that's
improving the lives of millions. Here, innovation isn't about
another gadget, it's about making health care data available
wherever and whenever people need it, safely and reliably. There's
no room for error. Join us and start doing - your life's best
work.(sm)
You'll enjoy the flexibility to telecommute* from anywhere within
the U.S. as you take on some tough challenges. Please note that due
to state restrictions, we are unable to consider candidates who
reside in Alabama or North Carolina.
Primary Responsibilities:
Responsible for order creation and resolving rejections, if
applicable
Responsible for identifying opportunities -and making outbound
calls to patients and prescribers to drive generic/biosimilar
conversion opportunities
Responsible for appropriate communication and the ability to take
directions from the Pharmacist on duty
Responsible for assisting patients with copay card assistance
enrollment
Responsible for transferring patients to pharmacist on duty to
answer any clinical related questions
Consult with patients and coordinate delivery of specialty drugs,
as needed
Applies knowledge/skills to a range of moderately complex
activities
Proactively identifies solutions to non-standard requests
Works with team to solve complex problems
Plans, prioritizes, organizes, and completes work to meet
established objectives
May coordinate work of other team members
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED or 5+ years of pharmacy experience in lieu
of a Diploma/GED
2+ years of customer service experience
Intermediate-level or higher proficiency with Microsoft Office
Suite - (Excel, Word, Teams, etc.)
Ability to work flexible hours between the hours of 7:00 AM - 5:00
PM Arizona standard time, Monday - Friday. (All U.S. time zones may
be considered for this opportunity but this team operates in
Arizona business hours and candidate must be open to working a
schedule during these hours)
Preferred Qualifications:
Experience in pharmacy, medical office, or healthcare
Soft Skills:
Work in a small team setting with effective communication
Adapt to a changing work environment, including -prioritizing
-multiple projects at once
Provide excellent customer service to patients and providers via
telephone
Interact with other teams to ensure quick and seamless patient
care, as needed
Advise and support the patient with their medication and financial
assistance needs
Enter notes into appropriate pharmacy system or other systems to
document interactions
Respond professionally and appropriately handle difficult
situations and ensure the patient experience is exceptional
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, including boosters, as
an essential job function. UnitedHealth Group adheres to all
federal, state and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment
Careers with Optum . -Here's the idea. We built an entire
organization around one giant objective; make health care work
better for everyone. So when it comes to how we use the world's
large accumulation of health-related information, or guide health
and lifestyle choices or manage pharmacy benefits for millions, our
first goal is to leap beyond the status quo and uncover new ways to
serve. Optum, part of the UnitedHealth Group family of businesses,
brings together some of the greatest minds and most advanced ideas
on where health care has to go in order to reach its fullest
potential. For you, that means working on high performance teams
against sophisticated challenges that matter. Optum, incredible
ideas in one incredible company and a singular opportunity to do
-your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range
for Colorado residents is $16.00 to $26.88. The salary range for
Connecticut / Nevada residents is $16.83 -to $29.66. Pay is based
on several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Job Keywords: -#Green, #RPO, wfh, wah, remote, nationwide, -Hiring
Immediately, -healthcare, Pharmacy Care Coordinator
Keywords: UnitedHealth Group, Goodyear , Pharmacy Care Coordinator, Healthcare , Goodyear, Arizona
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