Hotel Houseman - Springhill Suites by Marriott / Tru by Hilton - Goodyear

Company: HCW MANAGEMENT CONSULTANTS LLC
Location: Goodyear
Posted on: May 28, 2023

Job Description:

Job description

Job Summary

***Informacin disponible en espaol.***

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel, deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service, stripping linens from hotel rooms, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Education & Experience
---High School diploma or equivalent and/or experience in a hotel or a related field preferred.
---Must be able to convey information and ideas clearly.
---Must be able to evaluate and select among alternative courses of action quickly and accurately.
---Must work well in stressful, high pressure situations.
---Must maintain composure and objectivity under pressure.

Job Duties & Functions
---Comply at all times with HCW Hospitality standards and regulations to encourage safe and efficient hotel operations.
---Clean/Buff floors daily according to hotel standards.
---Shampoo carpets in the public areas according to hotel standards.
---Shampoo furniture as needed according to hotel standards.
---Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
---Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
---Practice safe work habits to ensure safety to guests, fellow associates and self.
---Handle items for "Lost and Found" according to HCW Hospitality standards.
---At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
---Complete daily assignment check list and submit to supervisor at the end of the day.
---Perform other tasks/jobs as assigned by the supervisor or manager.

Lifting Frequency Amount

Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.

Lifting: 20-50 lbs.

Background Check- YES

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.

HCW is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Keywords: HCW MANAGEMENT CONSULTANTS LLC, Goodyear , Hotel Houseman - Springhill Suites by Marriott / Tru by Hilton - Goodyear, Hospitality & Tourism , Goodyear, Arizona