Responsible for delivering a WOW guest experience by
consistently providing quality food, excellent service, and a clean
restaurant environment for JACK IN THE BOX guests by performing one
or more workstations in accordance with proper procedures and
Company food safety, guest service, and cleanliness standards.
Regular and prompt attendance is required for this position.
External Service: Models a guest comes first
attitude; has a genuine smile, and displays a friendly and positive
spirit; appreciates guests and makes them feel welcome; is always
polite and courteous. Listens and communicates clearly with guests
in English or primary language spoken in area of restaurant
location. Ensures the timeliness, quality, and accuracy of all
orders; conveys a sense of urgency. Handles guest complaints
effectively using the say YES to the guest model.
Internal Service: Gets along well with other
team members and always shows care and respect; demonstrates
behaviors that provide for a fun, friendly, clean and safe
environment; ensures personal and uniform cleanliness; helps and
compliments other team members; makes new employees feel welcome
and helps train employees as assigned.
Operating Workstations: Follows JIB procedures
and standards in performing all workstation activities.
Guest Service(Dine In/Drive-Thru) - Immediately
acknowledges and welcomes guests; takes and clarifies orders,
assists guests with menu selection as appropriate; enters order in
system, collects money, and makes change; makes sure that guests
receive requested condiments; always thanks guests for visiting
JIB. Assembles order, works with back-up position to ensure order
is prepared timely and accurately, personally hands order to guest.
Maintains cleanliness and stocking of work area.
Grill - Reads grill video monitor to identify
products that need to be prepared. Prepares menu products,
including: warms/toasts/grills bread products, cooks items on
grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet
quality standards. Sets up and maintains equipment; keeps
workstation stocked; maintains cleanliness of work area, wearing
appropriate safety equipment.
- 16 years or older
- Legally authorized to work in the United States