Spanish Bilingual EMT - $7,500 Signing Bonus (Immediate Benefits)
Company: Biolife Plasma Services
Location: Goodyear
Posted on: August 1, 2022
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Job Description:
By clicking the ---Apply--- button, I understand that my
employment application process with Takeda will commence and that
the information I provide in my application will be processed in
line with Takeda---s Privacy Notice and Terms of Use . I further
attest that all information I submit in my employment application
is true to the best of my knowledge. Job Description About BioLife
Plasma Services Every day at BioLife, we feel good knowing that
what we do helps improve the lives of patients with rare diseases.
While you focus on our donors, we---ll support you. We offer a
purpose you can believe in, a team you can count on, opportunities
for career growth, and a comprehensive benefits program, all in a
fast-paced, friendly environment. BioLife Plasma Services is a
subsidiary of Takeda Pharmaceutical Company Ltd. We are currently
looking for individuals with Spanish / English bilingual skills.
This position is currently eligible for a $7,500 sign on bonus
OBJECTIVES/PURPOSE The Bilingual Spanish speaking Medical Support
Specialist helps to support our donors, including our Spanish
speaking donors, by providing all Medical Support Specialist job
duties to our donor populations.,. The Bilingual Spanish speaking
Medical Support Specialist determines donor eligibility to donate
plasma, management of donor adverse events, review of laboratory
test results, donor notification of unsuitable test results. The
Medical Support Specialist works under the direct supervision of
the Center Manager (or Assistant Manager as applicable) for
operational guidance and under the supervision of the Center
Physician for medical issues. Ideally, the Medical Support
Specialist will be familiar with regulations of the plasma
collection industry and/or a manufacturing environment. The Medical
Support Specialist follows guidance provided by BioLife Medical
Affairs and provides center level support of environmental, health
and safety (EHS). ACCOUNTABILITIES Donor Eligibility (85%) Helps to
support the overall success of BioLife---s end to end donation
process and helps to champion BioLife---s en Espanol initiative
Helps to communicate and provide support to all donors, including
Spanish speaking donors to ensure a seamless and exemplary donation
experience Communicates to all donors, including Spanish speaking
donors, written and verbally, including support in communicating
important medical terminology in both Spanish and English, as
needed Determine donor eligibility accurately and in a timely
manner, to include, proper management of informed consent, AIDS
education and confidential self-exclusion, medical history
interview and acceptance requirements, physical examination, blood
testing, and reviewing Serological Protein Electrophoresis (SPE) as
required. Evaluate and manage donor reaction(s), which occurs at
the facility as outlined in the SOPs. Follow applicable SOPs for
medical emergencies including the execution of Center Physician---s
standing orders and donor transport to emergency care facilities.
Manage donor deferral; reviews test results and notify donors of
unsuitable test results per applicable SOPs. Initiation and
investigation of Post Donation Information (PDI). Refer to the
Center Physician or Medical Affairs (as applicable) when in need of
providing unacceptable findings to donors, problem solving, or
guidance concerning medical or technical issues, including donor
safety and eligibility. Demonstrate continued competency in the
performance of job responsibilities and complete periodic
assessment with the Center Physician per applicable SOPs. May be
asked to help translate or facilitate communication with Spanish
speaking donors and other BioLife team members. Assist the EHS
program as required per SOPs or as requested by the EHS Manager
(5%) Conduct pre-placement evaluation of new hires to include
assessment of medical history questionnaire. Support the Hepatitis
B and Seasonal Flu vaccination programs for employees as
applicable. Maintain applicable employee medical records. Member of
EHS site committee and assist in training of employees, as
required. Manage employee incidents and determine whether further
evaluation is required by occupational health/ER. Refer to EHS
guidance regarding employee incidents. Administer first aid to
employees as needed. Act as Pandemic Coordinator when authorized by
EHS. Supports investigations associated with pandemic threats
within local community as indicated by EHS or Medical Affairs. May
perform all required duties in the area of Medical History
(including, but not limited to): (10%) Greet donors as they enter
and exit the donor floor. Take and record donor pulse, blood
pressure, and temperature measures and monitor electronic donor
questionnaire system. Perform finger stick, test sample, and record
other donor measures to include hematocrit, total protein and
weight. Enter donor information into the Donor Information System
(DIS). DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise
Currently licensed or certified in the state where duties will be
assigned: Emergency Medical Technician-B (EMT-B), or Paramedic
(EMT-P) Current Cardiopulmonary Resuscitation (CPR) and AED
certification required Fulfilment of state requirements (in state
of licensure) for basic IV therapy Must speak, read, and write
fluent English and Spanish and successfully pass BioLife---s
Spanish proficiency test upon hire Able to satisfactorily complete
the FDA approved training requirements for BioLife Medical Support
Specialist Minimum of two years in a clinical or hospital setting
preferred Effective communication skills Detail-oriented Customer
service oriented Basic computer skills Willingness to work with
other Center Medical Team members to ensure coverage of all
operating hours Leadership Integrity Fairness Honesty Perseverance
Putting the patient at the center Building trust with society
Reinforcing our reputation Developing the business Effective
coaching and counseling skills. Decision-making and Autonomy
Routinely makes decisions determining donor eligibility. Seeks
guidance from Center Physician and Center Management (including
Quality) for medium to high impact decisions and urgent matters.
Regularly advises and consults with donors/customers (External)
Coordinates with Center Management team and Quality to ensure
successful operation standards are met (Internal) Interaction
Responsible for providing exceptional customer service to donors
(external) and fellow employees (internal) Attend staff meetings
and other team meetings as required. Ability to multi-task and work
as a team player. Attention to detail and ability to work
independently Effective coaching and counseling skills. Innovation
Coordinates with all other center roles to effectively problem
solve, ensure safety of staff and donors, and provide an
exceptional customer experience. Supports the center management
team in identifying operational opportunities for continuous
improvement, initiating changes to center processes as needed,
through use of company approved procedures (including but not
limited to 5S, Value Stream Mapping and Kaizen). Complexity
Maintain general cleanliness of work area and assist other work
areas as needed to ensure a clean and professional environment.
Willingness to travel preferred. (less than 10%) EDUCATION,
BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Graduate of a
recognized educational program. Currently licensed or certified in
the state where duties will be assigned: Emergency Medical
Technician-B (EMT-B), or Paramedic (EMT-P). Current Cardiopulmonary
Resuscitation (CPR) and AED certification required Ability to
fluently and proficiently speak and read in both English and
Spanish Desired: Bachelor---s Degree preferred. Minimum of two
years in a clinical or hospital setting preferred. ADDITIONAL
INFORMATION FLSA Classification (US) - Non-Exempt Other duties and
responsibilities as assigned. EEO Statement Takeda is proud in its
commitment to creating a diverse workforce and providing equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, gender expression, parental status,
national origin, age, disability, citizenship status, genetic
information or characteristics, marital status, status as a Vietnam
era veteran, special disabled veteran, or other protected veteran
in accordance with applicable federal, state and local laws, and
any other characteristic protected by law. Locations USA - AZ -
Mesa Worker Type Employee Worker Sub-Type Regular Time Type Full
time
Keywords: Biolife Plasma Services, Goodyear , Spanish Bilingual EMT - $7,500 Signing Bonus (Immediate Benefits), Other , Goodyear, Arizona
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