GoodyearRecruiter Since 2001
the smart solution for Goodyear jobs

Service Scheduler

Company: RideNow Powersports
Location: Goodyear
Posted on: August 7, 2022

Job Description:

Are you ready to build your career with the world's largest Powersports company? RideNow Powersports is seeking highly motivated Service Scheduler with a passion for Powersports. Join our team!

What we offer:

Medical/Dental/Vision, 401(K) Savings Plan, PTO, Employee Discounts, Advancement Opportunities, Tuition Reimbursement, and Employee Referral Program, just to name a few.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Desk all service appointment requests and follow up on scheduled work
  • Verify requested time and/or technician availability.
  • Verify customer contact/vehicle/equipment information.
  • Enter appointment info on the repair order and paper or computer-based schedule.
    • Communicate with service writers and/or managers the need for additional repairs, parts needed not in stock, repairs completed, and additional time needed for repairs in a timely manner to ensure prompt customer notification.
    • Closeout labor on completed work.
    • Update acronyms and status notes in Lightspeed.
    • File repair orders in an appropriate location for service writers and/or managers to follow up.
    • Stamp manufacturer's warranty repair orders for appropriate filing and warranty parts sign off by managers.
    • Place confirmation calls to customers to verify appointments two days ahead of schedule, allowing them time to make arrangements.
    • Interact with other store departments in order to provide priority service and facilitate sales.
    • Assist in scheduling technicians as needed or directed by the service manager.
    • Maintain a secure filing system for customer repair orders and documents.
    • Any other duties deemed necessary for the overall success of the department and dealership as a whole
    • Abide by and enforce company, store, and departmental policies
    • Maintain a professional appearance at all times while on company property or representing the company
    • Maintain a positive working relationship with all employees.

      REQUIREMENTS AND SKILLS
      • Previous Automotive and/or Powersports service writer/management experience
      • Mechanical knowledge and/or ability. Previous work as a technician is a plus.
      • Excellent communication skills.
      • Bi-lingual (Spanish) is a plus.
      • Literate in Microsoft Office Suites (Word, Excel, Outlook).
      • Proficient with Lightspeed software required.
      • Proven excellent customer service skills.
        **RideNow is an equal opportunity employer and a drug-free workplace**

Keywords: RideNow Powersports, Goodyear , Service Scheduler, Other , Goodyear, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Goodyear RSS job feeds