Patient Care Coordinator
Company: HearingLife
Location: Goodyear
Posted on: January 27, 2023
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Job Description:
Overview :Who WE Are:HearingLife?is a national hearing care
company and part of the Demant Group, a global leader in hearing
healthcare built -on a heritage of care, health and innovation
since 1904.?HearingLife?operates more than 600 hearing care centers
across 42 states. -We follow a scientific, results-oriented
approach to hearing healthcare that?is provided by?highly
skilled?and caring professionals. -Our vision is to help more
people hear better through life-changing hearing health delivered
by the best personalized care.Who YOU Are: You will act as the face
of our retail clinics located around the country and in local
communities. - The Patient Care Coordinator strives to ensure a
positive patient experience and to help more people hear better. -
In addition, the Patient Care Coordinator supports the clinic by
helping to achieve revenue goals by attracting new Patients,
managing the administrative and operational functions and
coordinating Patient interactions and needs. -Responsibilities :-
Drive Patient appointment and clinic revenue generation by making
outbound & follow up calls to potential and existing patients -
Greet all patients and obtain potential referrals. Understand
current marketing promotions.- Data entry and appointment
scheduling using company scheduling protocols and internal
scheduling database software.- Keep our office patient ready by
managing our office supply inventory per company approved lists -
Manage an accurate account of petty cash, bank deposits and credit
transactions- Maintain hearing aid inventory - Work with patient
directly to collect all insurance documentation and understand
current HIPAA laws.Qualifications:We are Excited About You if:You
have exceptional professionalism and can clearly articulate with
our patients in face to face, verbal and written communications.
This role is fast paced and requires -you to have both a strong
organization and sales mindset. As the face of our office, you will
need proactive customer service skills and the ability to exhibit
friendly and courteous behavior in all patient interactions.- High
School Diploma or equivalent; Associates degree preferred but not
required- Minimum of 1 year of previous front office, preferably in
a customer service or sales setting - Superior multi-tasking and
time management discipline- Ability to work independently and
collaboratively with staff and support services- Skilled in
handling sensitive matters and patients with tact, courtesy, and
discretion - Technically savvy with computer and systems including
intermediate knowledge of MS Office Suite specifically word and
excel Benefits, 401K, and Paid Time Off package. - In addition to
onboarding we offer continuous learning and development to support
your HearingLife career We are an Equal Opportunity / Affirmative
Action employer, all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sexual orientation, sex, national origin, disability, or
protected veteran status.
Keywords: HearingLife, Goodyear , Patient Care Coordinator, Other , Goodyear, Arizona
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