Service Coordinator
Company: The Cavco Family of Companies
Location: Goodyear
Posted on: March 19, 2023
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Job Description:
ESSENTIAL DUTIES & RESPONSIBILITIES Enters and tracks service
work orders and ensures account information and recorded data is
accurate.Assists with development and coordination of daily
workforce plans to maximize customer service and employee
efficiency.Processes customer orders and monitors and updates
customer information.Responds to customer inquiries and
requests.Generates reports on open orders to facilitate their
completion up to and including invoicing.Interviews customers to
obtain information and explain available services.Coordinates
customers' service needs with other departments as required to
ensure customer service.May solicit sale of new or additional
services or products.May obtain credit records from credit
reporting agency.May visit customers' premises to obtain order or
resolve customer problems.MINIMUM QUALIFICATIONS Requires a high
school diploma or its equivalent.Working as a Customer Service
Coordinator typically requires 1-3 years of related experience.May
be entry level if some experience in the skill.Works under moderate
supervision.Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: The Cavco Family of Companies, Goodyear , Service Coordinator, Other , Goodyear, Arizona
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