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Systems Engineer

Company: Insight
Location: Goodyear
Posted on: June 8, 2018

Job Description:

Our client is seeking a Systems Engineer. This individual will contribute to client success by ensuring the successful operational support and training of Office 365, Exchange Online component and Active Directory. The ideal candidate will engage in systems planning, implementation, and troubleshooting and administration of the client's Office 365, Exchange, and Active Directory solution. The Systems Engineer in this role will be expected to provide detailed documentation for Operation Teams and engineering level resources, provide input to technical standards and support a continuously-operational production environment. Title: Systems Engineer Job Location: Goodyear, AZ Responsibilities:

  • Support Exchange On Prem/Online in a hybrid configuration.
  • Demonstrable advanced implementation, support and troubleshooting experience within the Office 365 suite of services.
  • Troubleshoot Active Directory (AD)
  • Assists in systems planning, scheduling and implementation.
  • Collaborate with peers and project team to keep projects on schedule.
  • Ensures compliance with standards for designing and deploying secure technical solutions.
  • Resolve and helps mitigate production issues.
  • Work with other business and technical teams to support resolution of issues.
  • Contribute to the documentation of production support processes.
  • Perform second and third level troubleshooting and provides continuous support for the production environment. Qualifications: Preferred
    • At least 5 years of experience in an Exchange Engineering role
    • Solid experience with Office 365, Exchange, and Active Directory
    • Analyzing, diagnosing and problem solving in a complex and varied systems environment
    • Experience using diagnostic, monitoring, problem and change management tools
    • Advanced Outlook client and mobile device support.
    • In depth Office 365 support and configuration Required Knowledge, Skills and Abilities
      • Ability to communicate clearly and concisely, both orally and in writing
      • Strong analytical and problem-solving skills. Ability to diagnose, troubleshoot, and resolve system problems and issues
      • Ability to quickly learn new technologies
      • Ability to work both independently and as part of a team
      • Exceptional customer service skills, including the ability to work with users at all levels of the organization.
      • Ability to interpret faults and correlate events for problem determination within a varied and complex systems environment. Datalink helps Fortune 500 and mid-tier enterprises transform their data centers to meet tomorrow's IT challenges today. From recommending ways to bridge the gap between IT and user expectations, to implementing advanced technologies like ITaaS and cloud, to providing robust managed services and technical support, we make IT relevant - standardizing, optimizing, and managing how business gets done. [id:4532] - provided by Dice Exchange, O365, Active Directory, implementation, support, troubleshoot, Analyzing, diagnosing, outlook,

        Keywords: Insight, Goodyear, Systems Engineer, Other, Goodyear, Arizona

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