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IT - Business Analyst

Company: CareerBuilder-US
Location: Goodyear
Posted on: September 4, 2019

Job Description:

Title: IT - Business AnalystMandatory skills: System Administration Application SupportMicrosoft Office Suite, Outlook, DocuSign, OpenText Content Management Suite gathering requirements, documenting business, Documentation, testing, software training, training Stakeholder Management, vendor Management, vendor, Stakeholder upgrade, support hardware, support software, network connectivity, troubleshootJob Description:Experience:Minimum of two years in Business Analysis or Application Support Experience a plus: OpenText administration, working in local government, working with client Clerk staffThe Applications & Business Analyst acts as a liaison between the client departments and IT, is responsible for business and systems analysis; business process change recommendations; technology recommendations; design, general maintenance, support and administration of the client s business applications. Work includes defining objectives, gathering requirements from business units, documenting business and technical requirements accurately, communicating requirements, testing the solution to validate objectives, verifying that the implemented solution meets the requirements, software training, maintenance and support.This position is to support the client Clerk s Office and its technology needs. Software used in the client Clerk s Office includes Microsoft Office Suite, Outlook, DocuSign, OpenText Content Management Suite, an agenda management product and other smaller applications. Client hardware includes HP desktop computers, monitors and laptops.Skills:Technical Business AnalysisWork closely with the client s business unit to determine business needs and technology challenges and elicit requirements from end-users.Set stakeholder expectations correctly.Develop meeting objectives and agendas.Work with vendors, technical support staff, and end users to monitor implementation processes.Complete test plans, ensure issues are identified, tracked, reported on, and resolved in a timely manner, validate that a new service is fit for purpose/" and that the requirements are being met.Prioritize multiple tasks effectively.Application and Equipment SupportResearch, plan, install, and configure software, hardware, peripheral equipment and systems.Perform application System Administration duties including testing and applying patches and upgrades, scheduling and completing required maintenance, etc.Provide support for performance issues with hardware, software, and network connectivity.Configure applications, develop workflows, and work with vendors, technical support staff, and end users to troubleshoot issues.Mandatory skills: System Administration Application Support Microsoft Office Suite, Outlook, DocuSign, OpenText Content Management Suite gathering requirements, documenting business, Documentation, testing, software training, training Stakeholder Management, vendor Management, vendor, Stakeholder upgrade, support hardware, support software, network connectivity, troubleshoot VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at [Click Here to Email Your Resum ] for any complaints, comments and suggestions. Please send your resumes to /"...@/" and one of our recruiter will get in touch with you. Contact Details: Account co-ordinator: Rajkamal K,Phone No: 847-###-#### , Email: [Click Here to Email Your Resum ] VIVA USA INC. 3601 Algonquin Road, Suite 425 Rolling Meadows, IL 60008 [Click Here to Email Your Resum ] - Associated topics: analyze, bi, business, business analyst, business analytic, consult, government, legal, refinement, valuation analyst

Keywords: CareerBuilder-US, Goodyear , IT - Business Analyst, Professions , Goodyear, Arizona

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