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Case Management Associate

Location: Phoenix
Posted on: June 23, 2025

Job Description:

A-Line Staffing is now hiring a Care Management Associate in Phoenix, AZ ! The Care Management Associate will be working for a Fortune 500 Company and has career growth potential. See additional details below. Care Management Associate Highlights • The pay for this position is $18.34 per hour • Monday – Friday, 8:00 AM – 5:00 PM • Remote position, but candidates must be local to Phoenix, AZ and willing to come onsite as needed • This position is a full-time, contract opportunity Responsibilities • Support coordination of medical services including screening, referrals, and continuity of care • Create authorizations in QNXT to support member transitions and care plans • Review incoming forms using targeted intervention business rules and processes • Refer members to appropriate medical services and coordinate healthcare delivery under the guidance of clinical staff • Provide outreach to members regarding referrals, gaps in care, and service needs • Assist with appointment scheduling, transportation coordination, and referral follow-up • Collaborate with case management and concurrent review teams to facilitate appropriate outcomes • Utilize care management tools and resources while receiving coaching and feedback for performance improvement Requirements • High school diploma or GED required • 1–2 years of call center experience • Strong customer service and communication skills • Problem-solving and analytical abilities • Proficient computer navigation and data entry skills • Basic knowledge of medical terminology • Comfortable working in a team-oriented and feedback-driven environment • Must be able to pass fingerprinting requirements Benefits Available • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates If you are interested in this Care Management Associate position, APPLY, or contact kvaughn@alinestaffing.com 153884

Keywords: , Goodyear , Case Management Associate, Healthcare , Phoenix, Arizona


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